Shimul Sood / Android Authority
TL;DR
- Samsung says Galaxy cameras can fall again to 12MP below sure situations, even when set to 24MP within the Digital camera Assistant app.
- These situations embrace zoom, low mild, Movement Picture, flash, steady taking pictures, and warmth.
- Some Galaxy Z Fold 8 and S26 Extremely customers have reported seeing this downgrade conduct.
Samsung has defined why some Galaxy telephones can swap from 24MP to 12MP taking pictures even when customers have enabled the choice to maintain 24MP energetic within the Digital camera Assistant app.
The reason comes after a Galaxy Z Fold 8 consumer reported the conduct on Samsung’s Korean community forum. A Samsung moderator initially stated the suggestions had been forwarded to the related crew earlier than returning with findings primarily based on the affected customers’ logs and authentic pictures.
In response to Samsung, the digital camera can routinely fall again to 12MP in sure conditions to keep up secure taking pictures high quality. These situations embrace zoom, low-light images, Movement Picture, flash images, close-up photographs, steady taking pictures from the third photograph onward, and when the system’s floor temperature exceeds 45 levels Celsius.
Within the case investigated by Samsung, the Fold 8 was getting used open air in sizzling situations, inflicting its floor temperature to rise repeatedly. Samsung stated this triggered a protecting measure that resulted in pictures being saved at 12MP.
The corporate additionally stated that speedy consecutive taking pictures had triggered its continuous-shooting situation, offering another excuse for the 24MP-to-12MP swap. Samsung recommends taking pictures at 1x zoom, preserving the telephone at a average temperature, and permitting adequate time between photographs if you wish to keep 24MP decision.
Samsung’s rationalization suggests the Digital camera Assistant setting isn’t an absolute override. As an alternative, the telephone can nonetheless prioritize different digital camera and thermal safeguards below sure situations.
In the event you’ve enabled the 24MP decision setting in Digital camera Assistant > Superior decision choices, don’t essentially anticipate each photograph to be captured at 24MP. Specifically, taking pictures in sizzling situations or quickly taking a number of pictures can nonetheless lead to a 12MP picture.
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