A Home windows 11 replace seems to interrupt Microsoft Teams and Outlook on Home windows on Arm PCs. Points began popping up after the rollout of KB5121003, which started transport this month on Patch Tuesday.
Brian Stringfellow shared details about the problem by means of a Microsoft Study report. A number of folks in that thread have related points.
PCs affected by the difficulty, together with Stringfellow’s Floor Laptop computer 7, see Microsoft Groups and Outlook shut virtually instantly after being opened. Particularly, the brand new Outlook is affected. Basic Outlook nonetheless works on PCs affected by the bug.
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The issue appears to have an effect on a wide range of Home windows on Arm gadgets. Julius Heng shared their expertise:
“I’ve the very same situation on Omnibook 3 operating snapdragon. After the preliminary setup, Ms Groups works, however subsequent day it doesnt work. It should have a white display screen on groups and it’ll shut proper after it open. I attempted varied technique, together with reinstall webview 2 and so on. None of it really works. I attempted to roll again all of the replace and it doesnt work. After did a manufacturing facility reset Ms Groups works once more. However to my dismay, the home windows replace itself and it breaks Groups once more. proper now, i am again to sq.. Actually hope that there is some option to rectify this.”
It is not clear at the moment why the difficulty is occuring or why the issue is restricted to Home windows on Arm PCs.
Person Alex-L, who’s listed as a moderator and Microsoft Exterior Employees on Microsoft Study, reported that related points are occurring on a wide range of Home windows on Arm programs:
“At this level, very related signs on totally different Snapdragon/ARM64 programs. Whereas these experiences recommend a doable widespread issue, nobody on this public discussion board can verify Microsoft’s inner investigations, decide the basis trigger, or confirm whether or not it is a identified situation affecting all ARM64 gadgets. Microsoft doesn’t at the moment checklist a identified situation for KB5121003 within the official launch notes.”
Whereas we look forward to official affirmation from Microsoft and a repair for the difficulty, customers with Home windows on Arm PCs might must fall again to different variations of Outlook and Groups which are unaffected by the bug.
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