Bengaluru-based AI startup Ringg AI has raised $10 million in an prolonged Sequence A funding spherical led by Peak XV Companions, with participation from Arkam Ventures and Capital 2b.
The agency had beforehand raised $5.5 million in Sequence A funding in January this yr, taking the overall measurement of the spherical to $15.5 million.
The brand new capital will probably be used to strengthen Ringg’s AI platform, broaden its voice, WhatsApp and browser brokers, deepen investments in its proprietary AI fashions and context graph, and speed up enterprise go-to-market efforts throughout India and worldwide markets.
Based by Siddharth Tripathi, Utkarsh Shukla and Kali Charan Vemuru, Ringg builds AI voice brokers for enterprises. The startup began as a text-to-speech firm known as DesiVocal however shifted its focus to enterprise voice AI after discovering the price of creating speech fashions troublesome to maintain.
Ringg at present processes round 20 million name makes an attempt each month and counts corporations together with Flipkart, Practo, Groww, Supernova, Goodscore and PolicyBazaar amongst its prospects. Its voice brokers are used for functions equivalent to outbound calling, lead qualification and mortgage assortment.
The corporate is now transferring into extra advanced workflows, together with healthcare appointment reserving, e-commerce cart restoration, and fintech onboarding and KYC. Its voice brokers are deployed throughout 1,200 Practo clinics, the place they assist sufferers ebook appointments and comply with up after visits.
Whereas voice calls account for greater than 70% of Ringg’s enterprise, the startup is increasing into chat, WhatsApp and browser-based assist. It goals to construct an AI agent platform that may full enterprise duties reasonably than solely deal with enterprise telephone calls.
