Delivery Agent Allegedly Refuses Parcel After Customer Visits Hub: “I Won’t Deliver It To You”

An X publish about an alleged supply dispute involving an Ekart supply agent has sparked a dialogue on-line, with a number of customers sharing comparable experiences with courier providers. In keeping with the publish, a girl’s parcel was marked as cancelled regardless that the supply agent allegedly didn’t name her. She then reportedly visited the Ekart supply hub herself in an try to gather the package deal however was allegedly refused the parcel by the supply agent.

“Then the supply boy refuses to ship the merchandise, saying, “It doesn’t matter what you do, I will not ship it to you!” Cancelling an merchandise with out even calling the client is completely mistaken,” Mahi Mishra wrote on X.

Mishra criticised the alleged dealing with of the supply and known as for motion towards the agent. She additionally urged Flipkart to look into the matter, as Ekart handles deliveries for the e-commerce platform.

“Motion must be taken towards such supply boys who act as per their very own whims! Flipkart must also take motion towards this, as Ekart delivers their parcels; prospects face issues due to such individuals,” she added

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The incident shortly drew reactions from different customers, a few of whom mentioned they’d confronted comparable issues with courier firms. One consumer complained concerning the issue of reaching Ekart’s buyer assist and mentioned that, regardless of the restricted assist choices, they’d tried to file complaints via the out there channels.

A second consumer mentioned, “Completely proper! Motion must be taken towards such supply boys; they harass prospects.”

“Have confronted such a state of affairs as soon as. Ekart assist is inaccessible. Downside to carry them accountable. But used all choices out there and filed complaints. Native franchisees and supply accomplice are extra cautious now. Nevertheless, malpractice is now spreading to different gamers additionally,” added a 3rd.

A fourth acknowledged, “The identical occurred with my myntra change order for 3 supply makes an attempt in a row; the change was lastly cancelled with out a single name from ekart. I’m compelled to maintain the product because the return window closed.”




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