3 min learnRaipurUp to date: Aug 12, 2026 09:21 AM IST
Seema Kujur, a nurse at a authorities hospital in Chhattisgarh’s Jashpur district, obtained a message on her husband’s telephone on August 10.
“Pricey Devnarayan Ram, we’re joyful that you’ve got recovered and are returning dwelling. We hope that you’ll be glad with the free healthcare companies supplied underneath the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana,” the message learn. Seema’s blood ran chilly.
The police constable had died 42 days in the past throughout therapy at a authorities hospital in Surguja district. The hospital authorities confirmed the message was a results of an oversight by an information entry operator who was eliminated on Monday.
Seema had admitted Devnarayan to the medical faculty in Ambikapur on June 26. Nonetheless, he died throughout therapy on June 30. The hospital issued the demise certificates and the final rites had been carried out.
Nonetheless, over a month later, Seema obtained the auto-generated message as a part of Ayushman Bharat Scheme.
In a video message, Seema raised the problem, in search of motion towards these chargeable for the error.
“You possibly can think about how troubling it’s for his household to see such a message. I began questioning how such an enormous error might be made. This raises a query on the well being facility within the state. You possibly can solely think about what have to be occurring with strange tribal folks. I demand a high-level inquiry and people accountable have to be punished for such an error…” she mentioned.
‘Error resulting from delay in processing declare’
Story continues under this advert
The Indian Specific contacted the hospital authorities who later issued a press assertion within the matter. The hospital mentioned that the error occurred resulting from delay in processing Devnarayan’s declare on the portal.
In accordance with the hospital, the declare closure was up to date on the portal on August 6, weeks after his demise, following a delay by the info entry operator monitoring the case. The replace triggered the system-generated message, saying the affected person had recovered and was being discharged.
A senior official on the hospital mentioned, “We now have written to the state nodal company in New Raipur asking them to cross-check data of the deceased earlier than producing such a message. The info entry operator involved, who was employed on collector charge, has been eliminated.”
The hospital mentioned solely ICU and blood transfusion packages value Rs 16,700 had been used underneath Ayushman Bharat throughout Devnarayan’s five-day keep. A steadiness of Rs 4,74,800 stays out there in his Ayushman card account. Biometric and OTP verification are required for treatment-related processes and the data may be verified by way of the affected person’s Ayushman card, it mentioned.
